Terms & Conditions and Privacy Policy

Please read these terms carefully before using our website.

Terms of Use

These Terms of Use (“Terms”) constitute a legally binding agreement between Sai Commercial Group (“we”, “us”, or the “Company”), the developer and operator of this website, and you, the visitor or customer.

By browsing our website or purchasing products from us, you agree that these Terms of Use, along with our Shipping Policy and Returns, Refunds & Exchanges Policy (collectively, the “Terms”), will govern your use of the website and purchases.

We strongly recommend that you read these Terms carefully as they explain important conditions that apply to your purchase and use of our services.

Terms of Sale

When placing an order, you represent and warrant that all information provided through the checkout process is accurate and complete, including contact details, payment details, and shipping or billing address.

Incomplete or inaccurate information may prevent us from processing or delivering your order. Ensuring correct information is solely your responsibility.

If you discover any incorrect information after placing an order, please contact us immediately at contact@vonenergy.in .

Order Confirmation & Availability

After placing an order, you will receive a confirmation email. All orders are subject to product availability.

If you do not receive an order confirmation or invoice, there may be an issue with your order, and we will contact you with further instructions.

In certain situations, we reserve the right to refuse or cancel an order, even after confirmation. If you believe a cancellation was made in error, please contact us at contact@vonenergy.in .

Payments & Taxes

Payments are processed through third-party payment gateways. We have limited control over payment processing and are not responsible for errors that occur during payment transactions.

While we will make reasonable efforts to assist with payment-related issues, we cannot guarantee resolution in all cases.

Prices do not include local taxes unless stated otherwise. We are responsible for our own income and export taxes. Any other applicable taxes, duties, fees, or charges are the sole responsibility of the customer.

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, process, store, use, and share your information when you access or use our website.

The Privacy Policy is incorporated into these Terms by reference. By using our website, you consent to the practices described therein.

We encourage you to review our Privacy Policy periodically to stay informed about how we protect your information.